AI Won't Work Without This: The Data Quality Reality

ADROSONIC PULSE: Gourav Sharma, Head of Data (Analytics) and Technology, Berkley Specialty London

In this episode, we have a tête-à-tête with Gourav Sharma: a seasoned technology and data leader whose career spans IBM, UBS, KPMG and now Berkeley Insurance. Gourav began his career in 2005 with IBM in India, later moving across Singapore, the US and the UK. He is well-versed in creating, developing and delivering data and technology strategies that maximise data capability, expand product and service offerings and unlock new opportunities for revenue growth.

Today, at Berkeley Insurance, he drives technology and data transformation with a sharp focus on measurable business outcomes.Big ideas are not built alone, tune into ADROSONIC and meet the minds behind the movement.

He brings extensive experience in leading teams to deliver complex data management projects, combining a pragmatic problem solving approach with strong collaboration across diverse stakeholders.

Gourav’s mantra for success is simple yet powerful: deliver fast, deliver value.

According to him, the biggest shift in recent years has been the move from long-term, theoretical data strategies to agile, hands-on approaches.

The key challenge, he stresses, is data quality. Poorly entered data, weak architecture and excessive reporting dilute value. Instead, he advocates for fewer, high impact reports that deliver actionable insights to underwriters, claims handlers and executives.

While AI dominates headlines, Gourav believes the future lies in Intelligent Automation (IA). Automation powered by high-quality data will reshape insurance operations, improve accuracy and reduce inefficiencies. He cautions that technology alone cannot succeed unless data quality is the foundation.

Big ideas grow stronger together, tune into ADROSONIC Pulse and meet the minds shaping tomorrow.